Owner-reported issues — NHTSA
78 complaints filed with the National Highway Traffic Safety Administration for the W177 across model years 2019–2022. Federal public records, updated weekly.
| ELECTRICAL SYSTEM | 24 reports |
| UNKNOWN OR OTHER | 21 reports |
| ENGINE | 20 reports |
| FUEL/PROPULSION SYSTEM | 9 reports |
| BACK OVER PREVENTION | 9 reports |
| POWER TRAIN | 7 reports |
| AIR BAGS | 5 reports |
| SUSPENSION | 5 reports |
Selected owner reports
2019 · UNKNOWN OR OTHER
I was driving home from work down the hwy, when the sun visor shade fell down and hit me in the head and covered my face, temporarily blinding me, like a blanket was pulled over my face. It's very difficult to see the road or other drivers when you are blinded at 70mph! Car only had 15,500 miles on it...
2019 · ENGINE
Thermostat failed making car over heat also sunroof failed due to cheap rolling up shade device getting stuck , when car was less than 4 years old with very little use.
2019 · FUEL/PROPULSION SYSTEM
While driving the car shuts off and unable to restart. It will turn over but not remain started enough to move the vehicle. I did notice it jerk when speed was increased a few times before. Fuel pump was replaced less than a year ago according to Mercedes in Tuscaloosa Alabama. . After a certified Mercedes mechanic inspected the vehicle I was told it was the fuel pump once again. $4000+ later and I am having the same issue. Very frustrating to be stranded with my kids in the car.
2019 · UNKNOWN OR OTHER
The sun roof not working since 2023 The roller shade needs to be replaced very BAD design . I took to the dealer to diagnose the problem cost me $200.0 to diagnose no money back I thought it was an electronic issue not because used very cheap rolling shades very under used accessories. Yes I can drive the car paid probably $4,000 for sunroof does not work.
2019 · FUEL SYSTEM
The contact owns a 2019 Mercedes-Benz A220. The contact stated that while driving at an undisclosed speed, the vehicle briefly began to shake and vibrate violently, after which there was an abnormal odor inside the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the fuel injectors and the crankcase ventilation system. The contact was provided the following OBD codes; P1CEF85 and P1CE577. The vehicle was not repaired. A
2019 · FUEL/PROPULSION SYSTEM
The car shakes, vibrates and has rough idling. My engines stalls when it is at low rpm. I am afraid that if this is not fixed a fuel leak could occur in the presence of an ignition source, such as hot engine or exhaust components, which could increase the risk of a fire
2019 · FUEL/PROPULSION SYSTEM
The car shakes, vibrates and has rough idling. My engines stalls when it is at low rpm. I am afraid that if this is not fixed a fuel leak could occur in the presence of an ignition source, such as hot engine or exhaust components, which could increase the risk of a fire
2019 · ELECTRICAL SYSTEM
My screens have gone black and will no longer turn on. I cannot see how much gas I have or how fast I am driving.
2019 · ENGINE
Unknown vehicle won’t go pass 20mph in first and second gear when in third gear it goes passes 20mph
2019 · ELECTRICAL SYSTEM
The moonroof is not working properly the shade part gets stuck and won’t open completely it gets to certain point and stop and shade part bunches up. I have noticed all lot of owners online with this same A220 2019 make and model and year are having the same issues. I taken it Mercedes and was told it’s no longer under warranty and that it would cost me $265 just if diagnosed.
2019 · UNKNOWN OR OTHER
While turning on my Rear defrost to defrost my windshield I heard a explosion then my rear windshield started crackling and shattering all over. I then turned the rear defrost off. Got out to see my whole windshield has shattered from each edge corner spreading from top to bottom. But I don't smell anything burning it sounded like something had blown out but it was extremely loud.
2019 · ELECTRICAL SYSTEM
The display screen of the driver's seat was damaged due to the automatic update last month. The dealer told me to replace the display screen for US$2,000. After I agreed to pay, I was told that the central control display screen was broken again and needed to be replaced for nearly US$7,000. I refused the dealer. However, the central control display screen was still good originally. Now the main driver does not have a display screen, and even the central control screen is damaged. The central control screen is damaged due to their operation. How should I protect my rights in this situation?
Source: NHTSA consumer complaint database · synced 2026-08-23